Shipping policy

Shipping Policy

At Paw Heart Food Co., every meal is handcrafted in small batches using fresh, whole-food ingredients. To ensure every order arrives at its freshest, we currently deliver exclusively throughout South Florida.

Delivery Area

We proudly serve customers throughout South Florida. If you're unsure whether you're within our delivery area, please contact us before placing your order—we're always happy to help.

Freshness Matters

Our meals are delivered fresh and should be refrigerated or frozen as soon as they arrive.

For best quality:

  • Refrigerate meals you plan to serve within 3–5 days.
  • Freeze the remaining meals for future use.

Delivery Schedule

Delivery days and times may vary depending on your location and order volume. You'll receive updates regarding your delivery once your order has been prepared.

Order Changes

To ensure enough time to prepare your meals, please make any changes to your order at least 48 hours before your scheduled delivery or subscription renewal.

Questions?

If you have any questions about delivery, your order, or whether we serve your area, we'd love to hear from you.

Email: pawheartfoodco@gmail.com

Thank you for trusting Paw Heart Food Co. We're honored to help nourish your dog's whole heart—one fresh meal at a time.