Cancellation policy
Purchase Options & Subscription Policy
At Paw Heart Food Co., we make it easy to feed your dog fresh, wholesome meals on your schedule.
One-Time Purchase
Prefer to order as needed? No problem. Place a one-time order anytime with no commitment.
Subscribe & Save
Never run out of fresh food. Subscribers receive recurring deliveries, exclusive savings, and the flexibility to manage their plan at any time.
You can:
- Skip a delivery
- Change your delivery frequency
- Update your recipes or quantities
- Pause your subscription
- Cancel your subscription anytime
To avoid being charged for your next order, please make any changes or cancellations at least 48 hours before your scheduled renewal date. Once an order has entered production or has been prepared for delivery, it cannot be canceled or refunded due to the perishable nature of our products.